Your New Zealand Web Site Directory |
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Q) How much is the freight cost?
A) It depends on where you live and the weight of the parcel.
Please see the details. FREIGHT COST
Q) Can anybody buy sake from here?
A) No, according to New Zealand law, you may only purchase alcohol if you are 18 years old or over.
Q) Can I ask you to reserve product for me?
A) No, sorry, we normally do not reserve product unless payment has been made in advance.
Q) Can I order by phone or fax?
A) Sorry, but we only accept orders through email (this is to avoid confusion. We hope you understand).
Q) Can I buy items which are not displayed on the website?
A) No, sorry. Orders by email can only be made for sake that is on the website. We are not able to place orders for items that are not on the website.
Q) Is there a maximum amount that I can by at one time?
A) There is a limit and this depends on our stock levels. Please ask us by email.
Q) Can I cancel my order?
A) Basically we donft accept cancellation of orders. Please make sure that you want to go through with your purchase before placing your order.
Q) Can I return the goods?
A) Only if the wrong item is sent or if the product is damaged.
Q) What payment options do I have?
A) You can make payment either by internet bank transfer or credit card using the Paypal system.